Error:
APP-SQLAP-10771: Could not reserve record.
Unable to pay the AP invoice in full, Got above error while performing the action –> pay in full
Solution:
Database lock from another session is present on the table AP_INVOICES_ALL, AP_INVOICE_LINES_ALL, AP_INVOICE_DISTRIBUTIONS_ALL for the same record that user was trying to modify from application.
a) To determine what session has a lock on this record, please execute the following steps:
1) Run the following to determine what tables are locked:
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SELECT a.object_id, a.session_id, substr(b.object_name, 1, 40)
FROM v$locked_object a, dba_objects b
WHERE a.object_id = b.object_id
AND b.object_name like 'AP_%'
ORDER BY b.object_name;
--- --- ---
2) Look at the results and insert whatever AP_% tables are returned from a) into the script below:
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SELECT l.*, o.owner object_owner, o.object_name
FROM SYS.all_objects o, v$lock l
WHERE l.TYPE = 'TM'
AND o.object_id = l.id1
AND o.object_name in ('AP_INVOICES_ALL', 'AP_INVOICE_LINES_ALL', 'AP_INVOICE_DISTRIBUTIONS_ALL');
--- ---
SELECT SID, SERIAL#
FROM v$session
WHERE SID = <SID from b)>;
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b) Once the locking sessions have been identified, please use the below command to kill such sessions.
--- --- ---
ALTER SYSTEM KILL SESSION 'sid,serial#' IMMEDIATE;
---
Note: SID and serial# to be taken from the output from 1c).
--- --- ---
Another Solution
==============
If there are many items locked you may find it easier to follow this alternative solution:
a) Ensure no-one is working and no processes are running in the system.
b) Bounce the database.
c) Retest the issue