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INS-20802 Automatic Storage Management Configuration Assistant failed

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Error:

During 12c Grid Installation,
  1. At 96% installation failed with error “[INS-20802] Automatic Storage Management Configuration Assistant failed”
  2. trace file shows(GIM-00090 OS-dependent operation:open failed with status: 2)
log file shows(INFO: Read: ORA-00845: MEMORY_TARGET not supported on this system)
/u01/app/oraInventory/logs/installActions2014-12-28_03-40-26PM.log
2016-12-28 16:47:35.881939 :CLSDYNAM:1109064000: [ ora.asm]{0:0:219} [clean] Gimh::check OH /u01/app/12.1.0/grid SID +ASM
2016-12-28 16:47:35.882630 :CLSDYNAM:1109064000: [ ora.asm]{0:0:219} [clean] GIMH: GIM-00104: Health check failed to connect to instance.
GIM-00090: OS-dependent operation:open failed with status: 2
GIM-00091: OS failure message: No such file or directory
GIM-00092: OS failure occurred at: sskgmsmr_7
2016-12-28 16:47:35.882679 :CLSDYNAM:1109064000: [ ora.asm]{0:0:219} [clean] (:CLSN00006:)AsmAgent::gimhChecks failed gimh state 0
2016-12-28 16:47:35.883519 :CLSDYNAM:1109064000: [ ora.asm]{0:0:219} [clean] ConnectionPool::stopConnection sid +ASM status  1
2016-12-28 16:47:35.883795 :CLSDYNAM:1109064000: [ ora.asm]{0:0:219} [clean] InstAgent::stop  shutdown mode: 4
2016-12-28 16:47:35.883902 :CLSDYNAM:1109064000: [ ora.asm]{0:0:219} [clean] ConnectionPool::getConnection 160 ERROR sid +ASM pool status 1
2016-12-28 16:47:35.884054 :CLSDYNAM:1109064000: [ ora.asm]{0:0:219} [clean] InstAgent::stop pool pConnxn 00000000
2016-12-28 16:47:35.885044 :CLSDYNAM:1109064000: [ ora.asm]{0:0:219} [clean] InstConnection:InstConnection: init:01b39df0 oracleHome:/u01/app/12.1.0/grid oracleSid:+ASM instanceType:2
instanceVersion:12.1.0.2.0
*-*-*-*-*-*-*-*-*-*-*-*-*-*
/u01/app/grid/diag/crs/oel-12c/crs/trace/ohasd_oraagent_grid.trc
WARNING: Skipping line:
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read: Configuring ASM failed with the following message:
WARNING: Skipping line: Configuring ASM failed with the following message:
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read: Configuring HA resource failed. The following error occurred:
WARNING: Skipping line: Configuring HA resource failed. The following error occurred:
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read: PRCR-1079 : Failed to start resource ora.asm
WARNING: Skipping line: PRCR-1079 : Failed to start resource ora.asm
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read: CRS-5017: The resource action “ora.asm start” encountered the following error:
WARNING: Skipping line: CRS-5017: The resource action “ora.asm start” encountered the following error:
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read: ORA-00845: MEMORY_TARGET not supported on this system
WARNING: Skipping line: ORA-00845: MEMORY_TARGET not supported on this system
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read: . For details refer to “(:CLSN00107:)” in “/u01/app/grid/diag/crs/oel-12c/crs/trace/ohasd_oraagent_grid.trc”.
WARNING: Skipping line: . For details refer to “(:CLSN00107:)” in “/u01/app/grid/diag/crs/oel-12c/crs/trace/ohasd_oraagent_grid.trc”.
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read:
WARNING: Skipping line:
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read: CRS-2674: Start of ‘ora.asm’ on ‘oel-12c’ failed
WARNING: Skipping line: CRS-2674: Start of ‘ora.asm’ on ‘oel-12c’ failed
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Read:
WARNING: Skipping line:
INFO: Exceeded the number of arguments passed to stdin. CurrentCount:3 Total args:2
INFO: Completed Plugin named: Automatic Storage Management Configuration Assistant
 Solution:
 login as root and check the filesystem space:
[grid@oel-12c logs]$ df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/VolGroup00-LogVol00
35G   15G   19G  45% /
/dev/sda1              99M   24M   71M  25% /boot
tmpfs                 1002M  0  1002M   1% /dev/shm
So we can see that tmpfs has a size of 1002M. We can change the size of that filesystem by issuing the following command (where “2g” is the size I want for my MEMORY_TARGET):
[root@oel-12c]# mount -t tmpfs shmfs -o size=2g /dev/shm
This command (re)mounts the shmfs filesystem (check this post for more information about shmfs) with the option “size=2g“.
The shared memory file system should be big enough to accommodate the MEMORY_TARGET and MEMORY_MAX_TARGET values, or Oracle will throw the ORA-00845 error, the changes are not permanently happen using mount command,
To make the change persistent, edit your /etc/fstab file to include the option you specified above:
[root@oel58-12c]# cat /etc/fstab
tmpfs                   /dev/shm                tmpfs   size=2g        0 0
In my case, I replaced the “defaults” option with the size=2g option. After saving the file, the changes should be permanent. now…
Once the above changes done, retry the Universal installer installation which stopped at 96%.Then the installation got successfully.

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