R12: "Cannot Complete Applications Logon" and "APP-FND-01496" Errors When Starting Forms Using RAC
Oracle EBS Applications Version -12.1.3
Symptoms
When using RAC database the following sequence of error dialogs is shown when starting Forms function from the Homepage.
The error happens intermittently. Sometimes Forms is started without any problems on the first attempt. When the error is raised trying a second or third time makes Forms is then started as expected.
Running the 'date' command (at the same moment) on all RAC nodes show a different time stamp. The example below shows a 2 minute difference between the 2 RAC nodes:
Node 1:
Thu Jun 29 11:16:14 IST 2017
Node 2:
Thu Jun 29 11:14:01 IST 2017
Thu Jun 29 11:16:14 IST 2017
Node 2:
Thu Jun 29 11:14:01 IST 2017
Changes
Network Maintenance and Missing some firewall settings.
Cause
The root-cause here is the time difference between the RAC nodes
Solution
 | Synchronize the time on all the RAC Nodes. Follow the following sequence of actions: - Stop all Applications Middle Tier Services - Stop all RAC Clusterware Services - Synchronize the time between all RAC nodes (for example using NTP (*)) - Restart the RAC Clusterware Services - Restart the Applications Middle Tier Services - Test starting Forms from the Homepage . |